About Discover Training   About Mary Lou McDermott   Training Courses   Testimonials   Leaflets available  How to...? Courses MANAGEMENT SKILLS How to be a good manager (management skills) How to be an effective leader (leadership skills) How to be a successful supervisor (supervisory skills) How to manage change (change management skills) How to build a strong team (team management skills) How to manage a project successfully (project management skills) How to coach at work (business coaching skills) How to manage diversity (diversity management skills) How to set objectives (objective setting skills) BUSINESS SKILLS How to communicate effectively (communication skills) How to run effective meetings (facilitation skills) How to give a powerful presentation (presentation skills) How to influence people (negotiation skills) How to give & receive effective appraisals (appraisal skills) How to network (networking skills) How to write effective letters and reports (letter and report writing skills) How to facilitate (facilitating skills) How to train the trainer (train the trainer skills) PERSONAL DEVELOPMENT SKILLS How to become and stay motivated (motivational skills) How to think and behave positively (positive thinking) How to use your own personal skills (interpersonal skills) How to deal with difficult people (bullying in the workplace) How to manage your time (time management skills) How to keep stress at bay (stress management skills) How to handle harassment issues (anti-harassment skills) How to get that job (interview skills) SUPPORT STAFF SKILLS How to be an effective administrator (administrator skills - junior to senior) How to be assertive (assertiveness skills) How to use the phone effectively (telephone skills) How to meet your customers (receptionist skills) How to take minutes (minute taking skills) WOMENS DEVELOPMENT PROGRAMME Springboard MENTAL HEALTH AND WELLBEING SKILLS How to improve your mental health and well-being (mental health and well-being skills) "Care more than others think wise. Risk more than others think safe. Dream more than others think practical. Expect more than others think possible." Howard Schultz "Far away in the sunshine are my highest aspirations. I may not reach them, but I can look up and see the beauty, believe in them and try to follow where they lead." Louisa May Alcott "Failing to plan is planning to fail." Effie Jones

Mary Lou McDermott, DISCOVER TRAINING, 5 Skaterigg Drive, Glasgow, G13 1SR Tel: 0141 950 2020           email: marylou@discover-training.com

About Discover Training   About Mary Lou McDermott   Training Courses   Testimonials   Leaflets available  Copyright © 2008, Discover Training. All rights reserved. website developed and maintained by web-architect.co.uk.